When it comes to choosing the right CRM platform for your business, it can seem like a long and tedious process.

Most of them are stacked with features you may never use or can’t be customised to suit your industry and business needs.

However, one CRM that bucks this trend and does it well is none other than Pipedrive.

Founded in 2010, CRM dubs itself as the first CRM built by salespeople, for salespeople and with over 95,000 customers spanning 175 countries and a team of over 800 there’s no second-guessing it definitely a leader within its space. 

But how does it compare to other CRM platforms on the market?

In this Pipedrive review article, we’re going to unpack Pipedrive’s features, pricing and more to help make it easier when it comes to choosing the right CRM platform for your business.

Let’s dive in!

Pipedrive Review 2022


Having been founded only in 2016, Salesmate can often be considered as one of the newcomers within the CRM space, however, this hasn’t stopped it from disrupting an already crowded market and marking its name as one of the top-rated contenders within the industry.

With a focus on helping sales teams become more productive, Salesmate offers a diverse range of features in a well designed, easy to use platform that doesn’t break the bank.

This unique approach has led to them win multiple awards within their space and is rated one of the top-ranking CRM’s on the market in terms of price, quality and customer service and they have no signs of slowing down in disrupting the market.


Lead and Deal Management

With Pipedrive’s advanced lead and deal management, you can be sure to get the most out of every lead opportunity and save you countless hours of time.

Pipedrive’s visual sales pipeline feature allows you to get a birds-eye view of where each deal is at within your pipeline while also being able to collect, import and add leads directly into their leads inbox making it easier to manage each and every lead.

Pipedrive also includes a built-in web form builder and live chat platform allowing you to generate new leads without the need for multiple platforms.

Communications Tracking

Whether it’s tracking when a lead opens and responds to your email, logging a recent call completed by sales reps, creating a centralised place to store documents and templates Pipedrive has you covered with a host of built-in communication tracking features.

You can also log recently completed activities, schedule meetings and share your availability on the fly with built-in scheduling functionality tailored to your needs.

Workflow Automation

The last thing a business sales rep needs is to be slowed down by repetitive admin tasks that can be automated.

Whether it sending follow up emails, creating follow up task reminders or enriching contact data, when it’s performed 100s of times a day this can eat into precious time and energy that can be used to close new deals and reach out to existing customers.

With Pipedrive’s built-in workflow automation feature, you can build tailored automation workflows that help automate repetitive admin tasks so your team can focus on what matters most.

Insights and Reporting

Being able to get a clear understanding of key metrics is critical to increasing your sales teams productivity and business revenue, traditionally this would require hours of data analysis only to be presented in dreary spreadsheets that don’t tell the whole story.

Thanks to Pipedrive’s advanced reporting capabilities you can get up to date, accurate insights into your most important sales metrics and also set goals for each one so that you can see where you are in terms of each goal and which areas need the most attention.

Privacy and Security

Ensuring your company data is critical is essential and Pipedrive has got you covered with the ability to manage and review your contact, lead and sales data with ease.

From being able to create custom access and device rules to automated notifications when a data security issue occurs and add two-factor login requirements for accounts you can rest assured that your data is secure 24/7

Mobile App and Integrations

Being able to have your sales data accessible on the go is critical to ensuring a streamlined sales process no matter where you are.

With Pipedrive’s native mobile app for iOS and Android, you have access to your sales data whether you’re travelling, at a conference or even on vacation and with direct integration with leading Calendar and Email providers and support for over 275+ leading SaaS apps you can rest assured that Pipedrive works with just about any platform you use.


Pipedrive has pricing plans to suit big and small businesses with plans from as low as $18 per month for their essential plan making it one of the most affordable solutions on the market.

  • Essential – $18 month/$12.50 per month (billed annually)
  • Advanced – $33 month/$24.90 per month (billed annually)
  • Professional – $59 month/$49.90 per month (billed annually)
  • Enterprise – $119 month/$99 per month (billed annually)


How much does Pipedrive cost?

  • Pipedrive pricing varies depending upon the features you are looking for with plans starting from $18 per month.

Does Pipedrive offer a free trial?

  • Yes, Pipedrive offers a free 14-day free trial to get started.

Can I migrate my existing contacts to Pipedrive?

  • Yes, Pipedrive allows you to import your existing contacts and also has qualified Pipedrive experts who can assist you with migration.

What customer service options do Pipedrive offer?

  • Pipedrive provides support via live chat and telephone for enterprise plans.


Unsure if Pipedrive is the right solution for your business? Here are some other platforms we recommend checking out when choosing the right CRM solution for your business.


Overall Pipedrive comes out as a clear contender when it comes to providing an affordable yet feature-packed CRM solution that helps increase your sales.

One of the areas that Pipedrive excels in is its continuously growing marketplace which offers direct integration with a diverse range of leading SaaS platforms on the market.

If you’re looking for a low cost yet powerful CRM that is guaranteed to increase your sales teams productivity we highly recommend taking Pipedrive for a test yourself.

And there you have it! Our in-depth Pipedrive review article provides you with an overview of its features, pricing and more to help you make the right decision when it comes to choosing a CRM solution for your business.

Ready to see if Pipedrive is right for your business??

Get started today with a free 14-day trial which provides you with access to all features so that you can explore the platform in detail or let us take care of it for you with our Pipedrive consulting services including account setup, contract migration and more to ensure you get the most out of your sales team.

Happy automating!